About Clarivo

We believe healthcare should feel less overwhelming.

Clarivo Benefits was founded by experienced healthcare benefits leaders who have spent decades helping employees, employers, and brokers navigate the complexities of healthcare.

We created Clarivo because people deserve clear answers, thoughtful guidance, and a real advocate in their corner.

Why we started Clarivo

Healthcare should not come with a side of dread.

The dread of the phone call. The dread of the wait. The dread of the unexpected bill.

Clarivo exists to give people knowledgeable, compassionate support when they need it most.
Our story

We have seen healthcare confusion from every side.

Our founders have spent their careers working across healthcare advocacy, benefits administration, technology, operations, client service, learning and development, and broker relationships.

We have seen employees struggle to understand their coverage. We have seen HR teams overwhelmed by questions they were never staffed to answer. We have seen brokers searching for better ways to support clients while healthcare costs continue to rise.

Clarivo was created to bring those experiences together and build the benefits advocacy company we believe should have existed all along.

What we learned
01

Benefits alone are not enough.

Employees need help understanding and confidently using the benefits available to them.

02

Technology alone is not enough.

Healthcare decisions often require empathy, judgment, education, and human support.

03

Claims data does not tell the full story.

Employers also need insight into confusion, behavior, engagement, and emerging needs.

Our mission

Make healthcare easier to understand, easier to navigate, and more human.

Clarivo combines compassionate advocacy, intelligent technology, and actionable insight to help people make more informed healthcare decisions.

Support the Person

We listen, educate, advocate, and help members move forward with clarity and confidence.

Create Better Insight

We turn member experiences into meaningful intelligence for employers and brokers.

Our philosophy

Smart systems. Human solutions.

Technology should remove complexity, improve consistency, and give advocates better information. It should never replace the trust and empathy that come from genuine human support.

Clarivo uses technology to make every conversation more informed while allowing our advocates to focus on the person behind the question.

Technology creates insight. Organized data and intelligent tools help us understand the issue faster.
People create trust. Advocates bring empathy, judgment, education, and meaningful support.
Together, they improve decisions. Better information and better conversations lead to greater confidence.
Our values

The principles guiding how we build and serve.

Clarivo is building a culture centered on trust, accountability, curiosity, service, and meaningful impact.

01

Lead with Empathy

Every healthcare question belongs to a person who deserves patience, respect, and thoughtful support.

02

Earn Trust

We communicate honestly, protect sensitive information, and follow through on our commitments.

03

Stay Curious

We ask better questions, challenge assumptions, and continuously look for better ways to serve.

04

Own the Outcome

We take accountability for helping move each issue, relationship, and initiative forward.

05

Build Together

We work collaboratively across members, clients, brokers, partners, and our own team.

06

Make an Impact

We focus on creating measurable improvements in the lives of members and the organizations we serve.

Our leadership

Built by leaders who understand benefits from the inside.

Our founding team brings decades of experience across healthcare advocacy, operations, technology, data, client relationships, sales, learning, and organizational growth.

Keodone Munesy

Co-Founder
Head of Technology & Data Analytics

More than 20 years building healthcare benefits technology, enterprise platforms, data systems, integrations, automation, and AI-enabled solutions.

Technology • Data • AI • Analytics

Dawn Schimke

Co-Founder
Head of Delivery Operations

More than 20 years designing and leading advocacy programs centered on member satisfaction, service quality, trusted support, and scalable delivery.

Advocacy • Delivery • Member Experience

Emily Penner

Co-Founder
Head of Sales & Revenue

More than 20 years building broker and employer relationships, expanding market access, growing revenue, and developing durable strategic partnerships.

Sales • Partnerships • Revenue

Bridget Lipezker

Co-Founder
Head of Business Operations

More than 25 years driving measurable growth, operational execution, organizational alignment, and performance across healthcare and employer markets.

Sales • Strategy • Growth
Deep experience. Shared purpose. Our team has spent decades learning where healthcare benefits work, where they fail, and how to build a better experience.
Our vision

A future where people can use healthcare benefits without fear, confusion, or unnecessary friction.

We envision a benefits experience where every employee has access to understandable information, trusted guidance, transparent choices, and support that helps them become a more confident healthcare consumer.

Members feel supported.

People know where to turn and feel confident asking for help.

Employers gain clarity.

Organizations understand the needs and experiences of their workforce.

Brokers strengthen their impact.

Advisors gain meaningful insight to help clients make better long-term decisions.

Healthcare becomes more human.

Better systems create more time for empathy, education, and thoughtful support.

The culture we are building

A company where people can do meaningful work and make a meaningful difference.

We are building Clarivo with the same care we bring to our members: listening first, acting with integrity, supporting one another, and staying focused on outcomes that matter.

Mission-driven leadership
Respectful and inclusive collaboration
Curiosity and continuous improvement
Accountability without blame
Technology used with purpose
Healthcare can be different

Let’s build a clearer, more human healthcare experience.

Connect with Clarivo to learn how we can support your employees, clients, members, or organization.