Clarivo combines a proprietary healthcare advocacy platform, AI-powered benefits intelligence, and actionable analytics to help advocates provide faster, more informed, and more personalized support.
Every workflow is designed to strengthen the human experience—not replace it.
Clarivo connects member support, benefit information, case management, analytics, and reporting within a unified platform.
Our proprietary CRM gives customer service advocates a complete view of member interactions, cases, activity, benefit information, and resolution history.
A secure digital experience for accessing advocacy, benefit information, cases, resources, and BenneIQ™.
Employers gain access to engagement trends, reporting, resources, and organizational insights.
Brokers can view client activity, strategic reporting, implementation progress, and actionable insights.
Operational and member data is transformed into leading indicators for employers, brokers, and Clarivo leadership.
BenneIQ™ uses AI to ingest, organize, and interpret employer-specific benefit documents so members and advocates can quickly access relevant information.
Responses are grounded in the employer’s benefit materials, helping improve consistency and reduce the time advocates spend manually searching through lengthy documents.
Learn more about BenneIQ™Clarivo transforms fragmented benefit materials into structured, searchable, and employer-specific information.
SPDs, SBCs, enrollment guides, plan summaries, and related benefit materials.
AI extracts, interprets, and connects complex information to create structured, searchable knowledge.
Benefit content is organized by employer, plan, coverage, category, and effective period.
BenneIQ™ and Clarivo advocates use the knowledge to provide faster, more consistent guidance.
Our census intake application streamlines demographic file intake from employers and brokers while validating critical data before implementation.
The Clarivo Health Literacy Score™ is designed to measure member understanding, engagement, confidence, and informed decision-making over time.
As members learn more, engage with advocacy, and become better healthcare consumers, their score can demonstrate progress beyond traditional utilization reporting.
Clarivo gives employers and brokers a clearer view of how employees experience, understand, and use their benefits.
Clarivo’s infrastructure is designed around security, availability, data protection, and controlled access.
Scalable cloud infrastructure designed to support availability, monitoring, backups, and business continuity.
Security practices designed to protect sensitive member information and support appropriate healthcare data safeguards.
A structured and reliable data foundation supporting transactional operations, reporting, analytics, and data-integrity controls.
We are giving advocates better tools, clearer information, and more time to focus on the member. Technology handles complexity so people can deliver empathy, judgment, education, and meaningful support.
Discover how Clarivo’s technology can improve member support, strengthen reporting, and create actionable intelligence for employers and brokers.